Customer Success

The success of your transformation journey is our first priority

Retail & Tech experts support your teams, from onboarding to continuous improvements
Each solution is customized to fit your existing systems, workflows and requirements
Dedicated support Team to ensure timely delivery at your own speed

Tailored Onboarding Programs

From your first data ingestion to becoming a retail jedi, we are here to help, at your own speed

Project planning
Data ingestion
Tools customization
Reports customization
Training & manuals
Roll out planning & Support

Read More about our approach to change and transformation

Online & Onsite Support

As your company grows, welcomes new talents, your business model and rules are changing: we are here at every step, when you need us

Tools usage
Technical issues
Training updates
Business parameters evolution

Data Management Support

In case some of your data look weird, don’t worry, we got you covered

End-to-end automation
Data anomalies report
Data enrichment

Free Upgrades & Updates

Stay tuned! Get free access to technology improvements & new features

Keynotes release
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Retail Knowledge Base

A comprehensive & free retail knowledge base, accessible anytime, anywhere

Definitions & examples
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Access to HPT-Pedia Retail Knowledge Base

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