One can easily find CRM glossaries online, and some of them are really good. Still, we could not find a glossary that is specific to retail and that could explain the practical usage of the main components of CRM for our own growing Teams

So, we decided to build our own. If we are lucky, our little efforts will also be useful to others

HPT-CRM Gloassary for Retailers -Jan21
Download P • 349KB

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